FAQs

Shipping:

When will I receive my order? All jewelry is handmade to order just for you. Please allow 1-2 weeks for orders to be shipped after you place your order. USPS Priority shipping usually takes 1-3 business days and international shipping takes 7-21 business days. 

How much is shipping? We offer $4 flat rate shipping on US orders and $17 flat rate shipping for international orders. USPS is responsible for your package once they receive and scan it. 


Orders: 

Can I return, exchange or cancel my order? 

Returns- I am not accepting returns at this time. Please reach out to me if you have any questions at shopbeyajewelry@gmail.com 

Exchanges - All exchanges must be made within 10 days of receiving your order and in its original condition.  Customer is responsible for shipping costs. Personalized/ stamped items are not eligible for an exchange at any time and are final sale. International orders are not eligible for returns and exchanges. 

Cancel + Change Order - Cancel or change your order within 24 hours of ordering. Please email me at shopbeyajewelry@gmail.com


Jewelry care: 

Our jewelry is meant to last a very long time! We use high quality materials. The materials we use are 14k Gold Filled and Sterling Silver that will not make your skin green. Avoid using your jewelry in the pool. Pools contain chemicals that can damage your jewelry. Make sure you :

- Clean your jewelry with soap and water and use a  jewelry polishing cloth to keep jewelry shiny.

- It is strongly recommended to wipe up strong contaminants as soon as possible.

- When your jewelry is not being worn, store it in a jewelry box. 


We want to provide you with the best experience. Please contact us if you have any other questions.